Shipping Policy

Luxinette Shipping Policy

At Luxinette, we are dedicated to providing you with an excellent shopping experience, including clear and transparent shipping terms. We offer free shipping on all orders within Australia.

Shipping Location

This shipping policy applies to orders delivered within the United Kingdom.

Delivery Times

Below are the estimated delivery times for all orders:

  • Order cut-off time: 17:00 (AEST). Orders placed after this time will be processed the next business day.
  • Processing time: 1–2 business days (Monday to Friday).
  • Transit time: 6–8 business days.
  • Estimated total delivery time: 7–10 business days.

Shipping Carriers

We work with the following trusted carriers for UK deliveries:

  • Australia Post
  • StarTrack
  • DPD

Shipping Costs

Free Shipping: All orders within Australia qualify for free delivery with no minimum purchase.

Delivery Issues

If you experience any problems with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to help and will ensure your order arrives safely and on time.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can track your package on our tracking page:  https://luxinette.com/apps/track123

Questions?

Visit our FAQ page or contact our customer support: https://luxinette.com/pages/frequently-asked-questions

Contact Information

Luxinette
Unit 2 Arenson Way, Dunstable, LU5 4RZ
United Kingdom

Availability:

  • Monday to Friday: 08:00 – 17:00
  • Saturday & Sunday: Closed

We strive to respond within 24 hours.